How do I pay my balance?

Pay online through the secure payment portal, or call 480-847-1323 with your account number and the team will take payment or set up a payment plan.

How do I dispute a charge?

Email disputes@ergroupllc.com or call 480-847-1323 with your account details, and the collections team will review and respond directly.

Pay or dispute a bill

Pay a balance or dispute a charge.

Go to the payment portal Dispute a charge

Property owner or manager? Visit the main site instead.

Pay your balance

Pay online through the secure payment portal above, or call the collections line with your account number on hand and the team will take payment or set up a payment plan.

Dispute a charge

If you believe this balance is in error, contact the collections team directly and we will review your account.

disputes@ergroupllc.com

Prefer to call? Reach the collections team directly at 480-847-1323.

Frequently asked

Payment and dispute questions.

Quick answers for residents and former residents with an active account.

How do I pay my balance?

Pay online through the secure payment portal, or call 480-847-1323 with your account number and the team will take payment or set up a payment plan.
How do I dispute a charge?

Email disputes@ergroupllc.com or call 480-847-1323 with your account details, and the collections team will review and respond directly.
I'm a property owner or manager, not a resident. Where do I go?

Visit the main Elite Recovery Group site or contact the team to discuss a portfolio.