Terms and Conditions

TERMS & CONDITIONS

Elite Recovery Group, LLC
Effective Date: 1/1/26

These Terms and Conditions (“Terms”) govern your access to and use of the Elite Recovery Group, LLC website (“Site”). Elite Recovery Group, LLC (“Elite,” “we,” “us,” or “our”) operates this Site for informational and account-related purposes.

By accessing or using this Site, you agree to these Terms. If you do not agree, please do not use the Site.

Please read these Terms and Conditions carefully before accessing account information or submitting an online payment. By using this website, you agree to be bound by these Terms and Conditions. Elite Recovery Group LLC (“Elite Recovery Group”) reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to this website.

Nature of This Website

This Site is provided to allow consumers to obtain information, communicate with Elite, and, where available, make payments on accounts. Use of this Site does not create a purchase of goods or services.

Intellectual Property

All content on this Site, including text, graphics, logos, icons, images, and software, is the property of Elite Recovery Group, LLC and is protected by U.S. and international copyright and trademark laws.

You may view and use the Site for personal, non-commercial purposes only. Any other use requires our prior written consent.

Trademarks

Elite Recovery Group, LLC trademarks, may not be used without express written permission. Unauthorized use that causes confusion or misrepresents affiliation is prohibited.

Account Access and Security

If portions of the Site require login credentials, you are responsible for maintaining the confidentiality of your username and password and for all activities conducted under your account.

Permitted Use

You agree not to:

Attempt to gain unauthorized access to the Site or systems

Use automated tools to scrape or harvest data

Interfere with Site security or functionality

Use the Site for unlawful or misleading purposes

Communications and Legal Notices

Use of this Site does not limit Elite’s ability to communicate with you regarding an account as permitted by law, including the Fair Debt Collection Practices Act (“FDCPA” & “Regulation F”) and applicable state laws.

Disclaimer of Warranties & Limitation of Liability

This Site is provided on an “as is” and “as available” basis. Elite makes no warranties regarding uninterrupted access or error-free operation, to the extent permitted by law. To the fullest extent permitted by applicable law, Elite shall not be liable for damages arising from use of this Site.

Third-Party Links

The Site may contain links to third-party websites. Elite is not responsible for the content or practice of those sites.

Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

Changes to These Terms

Elite reserves the right to update these Terms at any time. Changes will be effective upon posting to the Site.

IMPORTANT NOTICE

This website is intended for use by authorized consumers only. Unauthorized access, misuse, or fraudulent activity is strictly prohibited.

Elite Recovery Group LLC is a third-party debt collection agency. This communication is from a debt collector. This is an attempt to collect a debt, and any information obtained will be used for that purpose.

If you have questions regarding your account or would like to speak with a representative, please contact 480-847-1323 during regular business hours, Monday through Friday. Payments may also be mailed to:

Elite Recovery Group LLC
1616 E Main St, Suite 115
Mesa, AZ 85203

WEBSITE USE AND COMMUNICATION

Elite Recovery Group provides authorized consumers with the ability to access account information and submit payments online, by phone, or by mail.

By initiating communication with Elite Recovery Group via email, you consent to receive responses from our agency through that method. Please be aware that email and standard mail may not be secure forms of communication. You are responsible for the content and information you choose to transmit using these methods.

Certain documentation or validation materials may not be transmitted electronically due to privacy, security, or regulatory considerations.

PRIVACY AND DATA USE

Elite Recovery Group collects and maintains consumer information solely for the purpose of collecting a debt. Consumer information is kept confidential and is not shared with third parties except as permitted or required by law, including the Fair Debt Collection Practices Act (FDCPA).

Any username, password, or registration number issued to you is confidential and should not be shared with unauthorized individuals. You are responsible for maintaining the security of your login credentials.

Elite Recovery Group is not responsible for losses or unauthorized activity resulting from your failure to safeguard your account information.

USER RESPONSIBILITIES

By accessing this website, you agree that you will not:

Share your account credentials with unauthorized users

Provide false or misleading information

Use or attempt to use another person’s payment information without authorization

Elite Recovery Group is not liable for any loss or violation resulting from unauthorized use of your account credentials, whether such use occurs with or without your knowledge.

ONLINE ACCOUNT INFORMATION

Account information displayed on this website may be updated, modified, or removed by Elite Recovery Group at any time. While reasonable efforts are made to ensure accuracy, online account information should not be considered a substitute for official account statements or written correspondence.

CARD PAYMENTS

By submitting payment information through this website via Account Advantage, you agree to these Terms and Conditions and any applicable payment processing terms incorporated by reference. By clicking “I Agree” or proceeding with a card payment, you acknowledge that this agreement fully constitutes a legally binding electronic agreement permitted by law.

Please ensure that you accurately enter your account number and creditor name when submitting a payment. This information can be found on correspondence sent by our agency or by contacting our agency by phone. If you are unsure of your account number, please contact Elite Recovery Group before submitting a payment.

Payments submitted without a valid account number may result in processing delays or an inability to properly credit your account.

This website provides a secure payment portal; however, you are responsible for confirming that you are submitting payment to the correct party.

Payment Corrections and Refunds

If you believe a payment was applied incorrectly, Elite will conduct a reasonable investigation. If an error is confirmed, Elite may, as appropriate:

1.            Refund the amount to the original payment method; or

2.            Apply the payment to the correct account.

Nothing in this section limits any rights you may have under applicable law.

REQUIRED DISCLOSURE

This website belongs to a debt collection agency.

This is an attempt to collect a debt.

Any information obtained will be used for that purpose.

QUESTIONS OR ASSISTANCE

Phone: 480-847-1323
Email: [email protected]

CONSENT

By using this website, you confirm that you have read, understand, and agree to these Terms and Conditions and intend to be legally bound by them. If you do not agree, you must discontinue use of this website immediately.